Refund policy

Act as an expert Shopify legal content writer.

Write a professional Refund and Return Policy for an online fashion eCommerce store.

Store details:
- Platform: Shopify
- Business Type: Online Clothing & Fashion Store
- Products: Men's Fashion, Women's Fashion, Kids Clothing, Accessories
- Shipping Location: India
- Language: English
- Tone: Professional, clear, customer-friendly

Include the following sections:

1. Return Eligibility
- Returns accepted within 7 days of delivery.
- Product must be unused, unwashed, with original tags and packaging.
- Sale, clearance, innerwear, customized, and gift card items are non-returnable.

2. Refund Policy
- Refund processed after quality inspection.
- Refund issued within 5–7 business days.
- Refund credited to the original payment method.

3. Exchange Policy
- Allow size exchange within 7 days.
- Exchange subject to stock availability.

4. Damaged or Wrong Product
- Customer must report within 48 hours with photos and order number.

5. Cancellation Policy
- Orders can be cancelled before dispatch only.

6. Return Process
- Step-by-step instructions for requesting a return.

7. Non-returnable Items

8. Contact Information
- Email: support@goyalakajal1906@gmail.com
- Working Hours: Monday–Saturday, 10 AM–6 PM

9. Important Notes
- Company reserves the right to reject returns that do not meet policy conditions.
- Policy complies with Indian eCommerce practices.

Write the policy in proper Shopify format using headings, subheadings, bullet points, and professional legal language.